Who We Are
We are Susan’s Cooking School and reside on the web at: https://susanscookingschool.com. Our Online shop is at: https://susanscookingschool.com/store
What personal data we collect and why we collect it
Contact forms
First I would like to say that we truly care about your privacy and try not to collect any personal information that is not necessary to do business. We don’t sell or give away anyone’s personal information.
We have a contact form on our site to enable our customers to reach us. These comments arrive to Susan’s Cooking School via email. We save the emails indefinitely on our computer in case we need them for future reference. There is an option to be put on our mailing list on the form. We will delete these emails and/or your contact information if requested.
If you order something from our website, we collect your personal information in order to deliver your goods and contact you if necessary. We also use services and plugins to may our site functional.
Cookies
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Google advertising cookies
We run Google ads (Adsense) on our main website (not in the store portion of the site). Google’s privacy information on advertising.
- Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website
- Google’s use of the DoubleClick cookie enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the internet
- Users to opt out of a third-party vendor’s use of cookies for interest-based advertising by visiting aboutads.info)
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
We have embedded YouTube videos on our site.
Analytics
Google Analytics – Google Analytics works by the inclusion of a block of JavaScript code on pages in your website. When users to your website view a page, this JavaScript code references a JavaScript file which then executes the tracking operation for Analytics. The tracking operation retrieves data about the page request through various means and sends this information to the Analytics server via a list of parameters attached to a single-pixel image request.
Information taken from Tracking Code Overview and reproduced from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
WooCommerce Services
We use the “WooCommerce Shipping and Tax” and the “WooCommerce Payments” plugins on our site.
We use payment processor, Stripe to process payments on our site. Information collected includes purchase total, currency, billing information. For taxes, information includes the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products. Stripe’s privacy policy.
Data Synced: For payments, we send the purchase total, currency and customer’s billing information to our payment processor. For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to USPS. For shipping labels, we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.
Infinite Scroll
Data Used: In order to record page views via WordPress.com Stats (which must be enabled for page view tracking here to work) with additional loads, the following information is used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code.
Protect
Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.
Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.
Data Synced: Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team (it’s a very small team) have access to the information you provide us. For example, both Administrators and Shop Managers can access:- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
What we share with others
We only share information required to provide your service on our site. Payment informatiuon goes to our payment processor, Stripe and tax information goes to Tax Jar to determine if sales tax is need and to calculate the amount.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please contact us using the contact form on our site.